June 2018 – Business Consultants KenyaBusiness Consultants Kenya
28
Jun

How to start a Chemist Business in Kenya

How to start a Chemist Business in Kenya – People get sick all the time and this could be seen an opportunity in business world to start a chemist or drug store. However to operate a Chemist/ Pharmacy in Kenya is not easy. This is because of many licencing procedures that one should follow before setting it up.

The first thing to do is ensure that as the owner you have a diploma or degree in Pharmacy. You cannot operate a chemist without having qualifications in pharmacy from a recognized academic institution in Kenya. If you are qualified, proceed to the Pharmacy and Poisons Board for a license.

Types of premises that can be registered for pharmaceutical operations

  1. Premises for a pharmacist – for carrying on the business of a pharmacist
  2. Premises for wholesale – for carrying on the business of a pharmacist on a wholesale basis only
  3. Premises for a pharmaceutical technologist – for carrying on the business of a pharmaceutical technologist

Any premise for a pharmacist shall be registered as either type of premise but not any two or all. Where a person wishes to carry out a combination of the above then the person shall lodge an application for registration of different sets of premises and each set have a designated superintendent.

Requirements

  1. Registered business either by sole proprietorship, partnership or limited company. Read more on how to register a Business/ Company here
  2. Application in writing for registration of premises and filling of the prescribed forms
  3. Copies of academic certificates of the superintendent pharmaceutical technologist. A copy of diploma/degree certificate in pharmacy must be included
  4. A copy of enrolment certificate by Pharmacy & Poisons Board of Kenya for the superintendent pharmaceutical technologist
  5. Floor plan of the premise
  6. The recommended equipment’s must be in place
  7. A copy of the recommended Reference books at the premise

The board shall then review the application forms and documents. In addition the board may arrange an interview for the applicant by the practice committee of the board. After which an inspection of the proposed premises will be conducted by the pharmaceutical inspector to assess the suitability of the intended business. The inspection report will be presented in the prescribed inspection form.

The board can either issue the annual certificate of registration of premises or advise the applicant in writing in case of unsuccessful application and clearly state the reason the application was unsuccessful. In the case an unsuccessful application the applicant will be given further opportunity to revise and comply. Where the applicant is able to revise the application and comply a license will be issued otherwise the premises shall remain unregistered and the file will be close after about 6 months from the date of initial application.

We hope that we answered your question on How to start a Chemist Business in Kenya, We wish you all the best as you embark on this exciting journey, feel free to Contact Us for more clarification on the process.

20
Jun

How to register a Hospital or any other Medical Institution in Kenya

How to register a Hospital or any other Medical Institution in Kenya – So you have been thinking of registering a hospital or a nursing home? Here is what you need.  Registration for medical institution is done by the Kenya Medical Practitioners and Dentists Board. The mandate of the board is to register and ensure that all medical institutions may it be a hospital, nursing home, maternity Home, Health center, Dispensary, Laboratory are duly registered and run according to the laws and regulations of Kenya.

Requirements for Opening up a Medical Institution.

  1. Provide the company/ business registration certificate
  2. Obtain forms from the board fill in the forms. The forms should be filled in with the help of an area medical officer or the county (provincial) medical officer. For example if the medical institution is in Mombasa, the Mombasa area/country medical officer should be also to help you with the process.
  3. Submit separate inspection report with relevant details signed by the inspection team.
  4. Provide certified copies of professional qualifications of all medical personnel working there e.g. Private practice license for doctors and nurses and their registration certificate.
  5. Provide building architectural plans that must be signed by relevant authorities
  6. In case of hospitals, to provide mortuary/storage facilities for dead bodies
  7. There must be a clear drainage system and accessibility to the facility
  8. In case of hospital, a pharmacy run by a qualified pharmacist/pharmaceutical technologist must be in place
  9. It is the responsibility of the proprietor/ Administration/ Director to ensure that
    1. The facility is kept clean
    2. Institution license is up to date
    3. Health professionals working there in are registered/ licensed appropriately

The license fees to pay depends on the type of facility that one is putting up however there is an application fee for Kshs 1,000.

We wish you a Smooth Medical Institution set up process. Feel free to Contact Us for more details on how to register a Hospital or any other Medical Institution

19
Jun

How to register a SACCO in Kenya

How to register a SACCO in Kenya – In recent times, the number of Sacco’s in the country has grown tremendously. A Sacco is a very effective way of saving and way to access quick and cheap means of raising capital. The Sacco as an entity has power that comes from having members and regular income from contributions. There are two types of Sacco’s

  1. Non deposit taking Sacco – They are registered by the commissioner for cooperative development to mobilize saving from their members and also provide credit facilities against the collateral of such savings. They are governed under the Cooperative societies Act, and are not authorized to take withdraw-able deposits or present themselves to the public as deposit taking entities
  2. Deposit taking Sacco – They are licensed and regulated by SASRA (Sacco Societies Regulatory Authority). Besides the basic saving and credit products they also provide basic banking services ie they demand deposits, provide payment services and some even provide ATMs.

Registration Requirements for a Non Deposit Taking Sacco

  1. Formal request in writing to the commissioner for cooperative development with intent for the formation of a non-deposit taking Sacco
  2. Proposed Names for Search and approval
  3. Objectives of the society
  4. The number of members in the society ( at least 10 members)
  5. The name, occupation and postal addresses of the chairman, treasurer and secretary
  6. Proposed physical address of the society, address includes road, plot number, town and county
  7. Constitution of the society
  8. Sacco Registration Forms

Upon provision of the above the cooperative officer shall convene a meeting within a week with the proposed members, the main agenda being pre cooperative education. Other requirements for the registration shall be communicated at this point. Upon approval of the Name and Registration the Sacco is required to convene the first general meeting with a month after receipt of the certificate.

Registration Requirements for a Deposit Taking Sacco

  1. Capital: the Sacco has to provide a minimum core capital of Kshs 10 million as shown in their financial or through submission of bank statements
  2. Fit and proper test: all directors and senior management will be subject to a fit and proper test vetting their moral and professional suitability to be on the board and to manage the Sacco Society Respectively.
  3. Business Plan: a detailed four year business plan and feasibility study including projected financial statements.
  4. Fill in and submit application forms to SASRA and required documents
  5. If satisfied SASRA will issue a letter of intent, upon which the Sacco will be required to set up its business premises, put in place the management information systems and develop a comprehensive risk management framework.
  6. Once the above is completed SASRA will conduct an onsite inspection within 30 days and if satisfied will issue a Letter of Compliance to the Sacco within another 30 days.
  7. The body will then issue a License upon payment of the stipulated license fees.

The estimated time is 4 months for a Sacco that fully complies with all the licensing requirements. The license for deposit taking is renewable annually.

We hope that this Blog was very helpful to you. Feel free to Contact Us for any help on How to Register a Sacco in Kenya

14
Jun

How to Register a Church in Kenya

How to register a Church in Kenya – The registration of Churches, Ministries and all religious based organization are registered under the Societies Act of Kenya. All churches and religion based organizations have to go through a security vetting process prior to registration.

Requirements for churches with headquarters outside Kenya

For churches which have their headquarters outside Kenya will have to follow the following process

  1. Submit the same name as its headquarters and shall add the word “Kenyan Chapter” at the end.
  2. Submit a letter of authorization form the headquarters and copy of a duly notarized registration certificate of the headquarters.
  3. Comply with the registration set under section 9 of the Societies Act and these rules.
  4. Specify the physical address from which it intends to operate, which shall include details on the land reference number or plot number, building, floor and the street or road on which the religious society shall be situated.
  5. Have at least a third of its officers being Kenya citizens
  6. Where it has foreign religious leaders and officers, submit in respect of each religious leader and officer-
    1. A certified copy of a work permit issued under the Kenya citizenship and immigration Act, 2011
    2. An alien identification card issued under the Kenya Citizenship and immigration Act, 2011
    3. One passport size photograph
    4. A letter of recommendation from the relevant embassy.
  7. Where the religious society has designated local religious leaders and officers, submit details of the documents specified in rule 6

 

Churches with headquarters in Kenya

  1. Comply with the rules set out
  2. Submit a copy of its constitution which shall contain-
    1. A clause clearly indicating the statement and doctrine of faith
    2. Programmes, minister, charitable activities and education activities undertaken by the religious society and details of persons coordinating these activities
  3. Have at least a third of its officers being Kenyan citizens
  4. Specify the physical address from which it intends to operate, which shall include details on the land reference number or plot number, building, floor and the street or road on which the religious society shall be situated
  5. Where it has foreign religious leaders and officers, submit in respect of each religious leader and officer-
    1. A certified copy of a work permit issued under the Kenya citizenship and immigration Act, 2011
    2. An alien identification card issued under the Kenya Citizenship and immigration Act, 2011
    3. One passport size photograph
    4. A letter of recommendation from the relevant embassy.
  6. Register all its branches established in Kenya in the prescribed form and specify the location from which the branches are to operate.

For Branches

They shall submit to the register:

  1. The same name as its headquarters and shall add the word “Branch” at the end of the name
  2. A letter of authorisation from the headquarters and a copy of a duly certified registration certificate of the headquarters.
  3. Comply with the rules set out
  4. Specify the location from which it intends to operate

All the others requirements are similar to those of the headquarters

Documents to be submitted

In addition to the documents mentioned above the following will be required

  1. For the local officers and local religious leaders
    1. Copy of the national ID, Pin and passport photograph
    2. Certified copy of the theological certificate from a duly registered accredited theological institution
    3. A tax clearance or exemption certificate
    4. A membership recommendation from letter of umbrella and relevant certificate from the religious society
    5. A declaration of any familial relations of the religious leaders and officers
  2. Details of affiliations or partnership of the religious society within and outside Kenya
  3. A list of all religious leader, including a copy of their PIN, ID and passport photograph
  4. A list and information on all the branches of the religious society.
  5. Filling the prescribed forms- the forms prescribed for registration of a church are society Form A and Form B

Every church has to submit a name to the registrar to make sure that there is no church that is registered with a similar name.

We hope that we were able to answer most of your questions. Feel free to Contact Us for any help in the registration Process

14
Jun

How to use Social Media to benefit your Business in Kenya

How to use Social Media to benefit your Business in Kenya – There is no doubt that the business world has changed drastically with the use of more modern technologies available for us. Arguably one of the biggest differences comes with communications. It is important to stay in communication with our customers through whatever devices they are using. Although social media wasn’t originally designed for business use, one cannot deny the vast number of people using these platforms for marketing and communication. Even though advertising on social media site is an option, there are still more practical ways to stay in touch with your customers using this platform.

Customer service

The impact that social media has on modern customers service is undeniable. Customer service has always been about connecting business with customers and social media facilitates these relationships in a natural manner that’s conductive to timely assistance. Safaricom Kenya limited has been able to take customer service to another level adding wit to customer service. They have created a platform where you do not need to spend minutes waiting for customer service to answer the phone all you have to do is use your social media account to have your issue resolved. Using social media can also turn a negative circumstance into a positive situation. With social media usage increase comes the gradual reduction of call center volume.

Connections

Rather than post information on their products or services, most companies are using social media as a way of connecting with their customers. Their focus is more engaging with their clients rather than selling them a product or handling complains. Instead of posting the newest arrival, clearance sale items, many are instead sharing details of something more personal, like photos of their office kitten, funny videos. Their favorite charity or social issues. This builds trust with people who are therefore more likely to do business with the company.

Image

Connecting with people through these social outlets gives you a more human appearance. Often companies are allowing their employees to blog or post to these sites thereby making them appear more likeable and compassionate. This also builds trust with your clients and will reach others with similar interest.

Availability

If Nairobi is a city that never sleeps, then Facebook and Twitter are the places where your business is never closed. People are turning to these networks because they can address a situation on their own terms and at a time that works best for them. Even if the reply is not instantaneous it still happens nonetheless and the customer can get the response whenever they are available to receive it.

Marketing

Social media and marketing are a natural fit. Social media allows businesses to connect and engage, customers in an environment that is friendly to the customer. The impacts on social media include giving better insights to the customer. Data that would be otherwise be undetected comes to the forefront. The business is able to study the market spending patterns and hence enable businesses to market better. It also allows brands to be more responsive and efficient.

In conclusion there is no telling the future of social media, however the beauty of it is its unpredictability. Social media will certainly evolve, but it’s hard to imagine it ever going extinct. As such it will become increasingly important for businesses to continue investing in this high-retuning growth medium.

Contact us today if you need help in coming up with a Practical Social Media and Online Marketing strategy.